Seems like my waiting to get sick plan did not turn out the way I hoped, so I'm back at work today.
During my lunch (ahem) time, I tried to access my personal email. After 5 attempts, it seems like somehow my password was not working (altho I suspect they cut the brakeline on my keyboard), so I've decided to call the ISP to have this sorted out.
It took a good 5-10 minutes for the huge menu of various phone numbers of each department to load, and you have to browse through so many tabs you think every single employee in the company has their direct line published!
Found the number I need, beauty, here we go......"Hello, to help us service you better, in a few words, please tell me the reason for your call today..." DAMN automated voice system! Why the F*#& would you list 200 phone numbers for different "departments" when all of them will go to the same fricken auto system???? Wouldn't it be making sense to list a single customer service number? Then there's the typical crap:
"cable internet"
"you have an internet related inquiry, is that correct?"
"yes"
"is that dial up, dsl, or cable"
"cable, and i told you that 1 second ago!"
"ok, do you want to speak to technical, accounts..."
"technical"
"is the internet registered at the phone you calling from"
"No"
"please enter your home phone number"
"....F*#&$ YOU!!!"
"I'm sorry, your entry was not valid, please key in your telephone number..."
I was about to put my fist through the phone....it took me another 5 minutes or so to reach a human to simply change my password.
Those companies are seriously screwed up somewhere I tell ya
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1 comment:
Not a free number, I presume?
I tell you, they are very efficient: you are paying them to talk to their computer...
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