Sunday, September 7, 2008

Short tempered

I've had a Becker moment today, although I think I'm only partially at fault. My less than six months old Sony laptop's bluetooth stopped working two weeks ago after only 3 or 4 uses. I've tried to search Sony's trouble shoot pages, although all I found was product specs which were no help at all, so I've decided to email the support team of Sony, who has been considered as a "premium" electronics brand, as usual, there was an auto response stating that someone will be in contact within 48 hours.

Up until today (almost 2 weeks later), no replies in my email, at this point I got really annoyed with Sony and I told my friends how unreliable there products are and they have the suckiest support system to back their products up! So I've decided to screw the help from others and try to figure out what was wrong with the laptop myself. After some failed attempts to search online for possible solution, I thought I will check out Sony's website again. So there I was back at the product spec page on "support", why would I need to know what's IN my laptop when I'm trying to figure out what's wrong with it? Then I discovered that there was a tiny link next to it that says "More product support here" Clicked on it and got sent to Sony Asia (yeah, apparently this market does not have its own support website), and after another 10 minutes or so, I went to driver download and re-installed the driver for bluetooth. After restart, my bluetooth is back to normal, although I probably should have looked closer at the website, I still say Sony's support really SUCK! At least reply my email with your big corp bullshit like sorry computer's in your hand, none of our business or something like that!

While I was trying to figure the problem out, I definitely almost had one of those moments:



I think maybe it's the work stress that's giving me the rage lol, here's another clip of some moments I thought I was going to have:




Whether I'm crazy or not, let me know, until next time, stay calm......



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